Forum Cinema


Salary: £10.10 per hour

The Forum Cinema in Hexham is looking for a Projectionist to join their team on a part-time basis.

Job Purpose

To ensure that all aspects of daily projection run smoothly.

  • To ensure that all film screenings are projected with optimum visual and audio.
  • To ensure customers have the best Forum experience possible through customer service and Café Bar work.
  • To assist the rest of the team in ensuring the cinema is clean and safe.
Main Duties


  • Operate projection, sound, and lighting equipment to deliver a high standard of film presentation.
  • Manage the reception, storage & use of Digital Cinema Packages (DCPs) and Key Delivery Messages (KDMs) according to the required delivery & collection procedures.
  • Build and schedule playlists.
  • Test film content to ensure optimum quality when projected.
  • Assist in the technical operation for one-off events such as Q&A sessions, speaker led presentations and live performances.
  • Follow problem solving procedures including liaising with external tech support and recording any faults.
  • Monitor and respond to emails received via the projection mailbox.
  • Maintain the cleanliness of the projection room & its equipment.
  • Communicate effectively with the Projection & Facilities Manager, and the other projection staff.
  • Inspect and maintain projection & sound equipment in the projection room & auditorium.

Customer Service/Café Bar

  • Offer friendly and helpful customer service, including taking and fulfilling food and drinks orders in the Café Bar.
  • Put through sales of tickets, food and drinks.
  • Answer telephone enquiries.
  • Help clean the cinema to ensure it is safe and presentable for staff and customers.
  • Participate in staff meetings.
  • Carry out any task delegated by the shift’s Duty Manager.
Person Specification

Experience & Qualifications

  • A working knowledge of digital projection.
  • A working knowledge of windows based computers.
  • A working knowledge of Web User Interfaced servers.
  • A working knowledge of office based software such as email, word, spreadsheets and databases.
  • Experience of 35mm film projection.
  • Experience of operating sound equipment and microphones.
  • Experience of working under pressure and to deadlines.
  • Experience of customer service and handling cash.

Values & Personal Qualities

  • A passion for film.
  • A proactive and positive attitude.
  • Ability to solve problems and respond to challenges efficiently and creatively.
  • A flexible approach to working arrangements.
  • Ability to work individually and as part of a team.
  • Ability to communicate effectively both orally and in writing.
Job Details

Location: Forum Cinema, 8-9 Market Place, Hexham, Northumberland, NE46 1XF

Contract: Permanent part-time contract.

Hours of Employment

During school term time

Friday – approx. 16:30 – 21:30 (2 screenings)

Saturday – approx. 12:30 – 21:30 (3 screenings)

During school holidays

Friday – approx. 12:30 – 21:30 (3 screenings)

Saturday – approx. 12:30 – 21:30 (3 screenings)

Plus cover shifts if and when needed.

The above hours are approximate and depending on and subject to film lengths, start times and number of screenings.


To apply for the role, please email a cover letter and your CV to by 10pm Wednesday 27 April. Interviews will take place from Monday 9 May.

The closing date for this position is 27/04/2022 at 22:00

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