LFF XR Venue Coordinators (x2)

Salary: £31,236 per annum pro rata

The BFI is looking for XR Venue Coordinators to join their team for the 2024 BFI London Film Festival (LFF).

We are looking for XR Venue Coordinators to act as the central point of contact on-site for all LFF Expanded exhibition activity for customers, BFI staff, contractors, and artists.

The XR Venue Coordinator will also support the smooth rehearsal and delivery of the exhibition, supporting accessibility across the venue, promptly reporting any operational, technical or Front of House issues to LFF XR management or technical team, as appropriate.

BFI London Film Festival (LFF) runs an Industry & Professional Programme of screenings, events, networking and informal marketplace for around 3,500 film industry professionals alongside the main public festival.

Fixed Term Contract: 1 October – 28 October 2024

Key responsibilities include:

• Work closely with the LFF Expanded team, technical support and artists, to ensure the exhibition runs smoothly and technical issues are reported quickly. Resolving operational and technical problems where possible or immediately elevating the issue to the venue and or XR team.
• Working in a collaborative capacity with a customer-focused approach. Ensuring that optimal customer flow through the building is maintained and optimising the customer experience.
• Ensure artists, guests, and audiences are greeted warmly and courteously upon arrival at the venue and provided clear information regarding the exhibition. Ensuring exhibition spaces and waiting areas are presentable at all times.
• Checking XR Hosts and volunteers have arrived in good time and have all required signage, equipment and information about the exhibition schedule or any changes to the availability of works. Where appropriate, support box office staff in resolving guest ticketing issues and supervise volunteers.

We are looking for candidates who have:

• Demonstrable experience of working at a film festival, cinema, exhibition or gallery space, with supervisory responsibilities.
• A passion for and working knowledge of storytelling through immersive technology.
• Demonstrable and significant previous administrative experience gained within a cultural organisation in a similar role.
• Excellent communication skills with the ability to deal effectively with people at all levels

A full list of responsibilities and minimum requirements can be found in the job description.

About the BFI

We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.

At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.

We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.

Further information

Full details about the role, the BFI and our benefits can be obtained by visiting our website.

Interviews will take place in the week commencing 19 August 2024

The closing date for this position is 08/08/2024 at 23:59