LFF Visitor Services Assistants

British Film Institute


Salary: £23,559- £24,996 pro rata

The BFI is recruiting for Visitor Services Assistants to support this year’s BFI London Film Festival.

  • Fixed Term Contracts (30 August – 16 October 2022)
  • Full and part-time hours available
About BFI London Film Festival

LFF is the UK’s leading film event and one of the world’s major film festivals, attracting significant international industry participation. It’s also one of the BFI’s major cultural activities in the year introducing the finest global cinema to expanding London and UK-wide audiences.

It’s our passionate ambition to deliver a smart, diverse programme for audiences of all backgrounds and tastes, the festival offers a friendly, vibrant atmosphere which welcomes the new and curious and avowed cinephiles alike.

Behind our success is an incredible team of hard working individuals who are committed to delivering a world-class experience for our audiences. This year’s festival runs from the 5 October to 16 October 2022.

The Brief

We are now recruiting for Visitor Services Assistants to support our Front of House, Box Office and External Venue Operations between 30 August and 16 October 2022.

Sounds great! Who are you looking for?

Our team relies on individuals who are passionate about cinema and love providing a first class welcome to all visitors. We are looking for individuals who are proactive, have a customer focused approach, are calm and cool under pressure and are great team players.

Importantly, we are committed to addressing the imbalances in representation in the film industry and strongly encourage applications from all our underrepresented groups.

How do I apply?

Follow the link below to apply. As part of the application we’ll ask you a series of questions where you can detail your skills, experience and past achievements, which relate to the job description and minimum requirements for the Visitor Services Assistant role.


Please note we can only receive submissions via the online jobs portal. No direct submissions by e-mail will be accepted.

Please note that the BFI is not a licensed sponsor for VISAs and as such if applying for this role you must already have the Right to Work in the UK.

The closing date for your application is midnight on Friday 22 July 2022.

Done. When will I hear from you?

If your application is successful you will be invited to attend a virtual interview via Zoom on either Monday 8 or Tuesday 9 August 2022.

As we continue to address underrepresentation and increase access to our opportunities, priority will be given to applicants who meet the minimum requirements and fall within our under-represented groups; who identify as D/deaf and disabled and/or are ethnically diverse.

If your application is unsuccessful you will be notified of this, but due to anticipated high volume we will be unable to provide individual feedback.

If you experience any technical difficulties or require any support due to a disability to complete our application process please contact the People Team by email: opportunities@bfi.org.uk or by telephone: 0207 957 4752 during our office hours (Monday –Friday 09:30 – 18:00) who will be happy to help.

If you have any questions or want to discuss the post prior to applying please contact the People Team on opportunities@bfi.org.uk.

We much look forward to receiving your application.

The closing date for this position is 22/07/2022 at 00:00

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