IT Support Technician

British Film Institute


Salary: £24,546 - £28,728 per annum

The BFI is seeking an IT Support Technician to provide daily support to users of the BFI IT infrastructure.

Key Responsibilities
  • To provide 1st / 2nd level support for users of the BFI computer systems
  • Support on a rotating basis for the operation and maintenance of the networks and standalone computer systems operating within the BFI Southbank hub.
  • To test and install new hardware and software, liaising with team members and or suppliers/manufacturers as appropriate.
  • To provide support to all endpoints (Windows and Apple Mac) and mobile devices.
Experience and Skills
  • Demonstrable previous experience of working in an IT environment
  • Working knowledge or understanding of Citrix technologies
  • Good working knowledge of Microsoft Operating Systems (Windows 10)
  • Knowledge of Computer Networking (DNS, DHCP, Wi-Fi, LAN\WAN)
About the BFI

We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are ethnically diverse.

We guarantee a first interview to our under-represented groups who meet our minimum requirements. How we are doing, including our pay gaps can be found on our website.

This role is based at our BFI site in Southbank and across all other BFI locations as required. Some evening and weekend work will be required on an occasional basis

You will enjoy benefits such as our pension scheme, excellent support for working parents, 28-33 days annual leave, tickets to BFI festivals and events plus many others.

To apply

Further details about the post can be obtained by visiting the BFI website.

First interviews will be held on Friday 11 February 2022

The closing date for this position is 02/02/2022 at 23:59

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