Head of Communications and Marketing



Salary: £34,000 per annum

Chapter is looking for a Head of Communications and Marketing to join their team.

Purpose of role

The Head of Marketing and Communications works with the team to devise and implement marketing and communications strategies that expand Chapter’s audience development objectives. You’ll liaise closely with the programme team, and with teams across the organisation including IT, trading, community engagement, visitor services, fundraising and with our creative community.

You’ll have strategic responsibility for managing campaigns, audience development, press, PR and advertising, to build profile, increase visits, meet financial targets and ensure access for the widest possible audience.

You’ll be part of a small team that delivers ambitious marketing and communications campaigns and is pivotal in connecting us with audiences via compelling content that conveys our core messages. Through forward-thinking communications, you’ll help to enhance our profile as a leading cultural organisation in Wales and the UK.

Hours: 40 hours per week pro rata
Contract: Full-time, permanent

Our ideal candidate

You’ll be ambitious, organised and dynamic with demonstrable experience of working in a similar role in an arts centre, cultural institution or other public-facing environment. You’ll be open and curious about art in all its forms and enjoy working in a busy and exciting environment.

You’ll be incredibly organised with excellent communication skills, good attention to detail, exceptional negotiation skills and the ability to handle sensitive situations with diplomacy.

You’ll be adaptable and able to work to tight and often challenging deadlines, remaining calm and focused under pressure. You’ll thrive in a team but will also be able to work on your own initiative anticipating challenges and providing effective solutions.

Our venue is for everyone, and we welcome applications from everyone. We particularly encourage those from people from a Black, Asian & Minority Ethnic background or who identify as Deaf or disabled as they are currently under-represented in our organisation.


To learn more about the role, please read the full job description.

Fill in the application form below, stating your suitability for the role based on the job description, and send to: apply@chapter.org

Please also fill in an Equal Opportunities form and submit it before the deadline.

The closing date for this position is 01/05/2024 at 09:00

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