Guest Services Coordinator

Salary: £27,540 pro rata

EIFF is looking for a Guest Services Coordinator to ensure that each person attending the Festival has the most positive experience at the festival.

This may take the form of pre-Festival arrangements, accreditations, ongoing communications, travel, accommodation or hospitality. They will oversee arrangements for filmmakers, industry and press guests from all over the world, efficiently and within budget. They also manage guest schedules, support the facilitation of hospitality and networking arrangements and provide a variety of other services, including but not limited to arranging tickets, translators and babysitters if required.

Working to the highest level of film industry standards, responsibilities include booking travel and accommodation efficiently and within budget, planning hospitality and networking arrangements, scheduling official appearances, organising tickets, arranging grooming, translators and babysitters if necessary, and liaising closely with filmmakers, talent agents, publicists, sales agents, distributors and other film industry professionals to plan and manage each guest’s attendance. The role is also responsible for supporting the process for accreditation for all industry, press and filmmaker guests. The team works closely with and informs other key areas of the Festival, including Programme Planning, Marketing and Press, while also managing relationships with external partners and other stakeholders.

The Guest Services Coordinator sits within the Guest Services team, including Registrations Coordinator, Registrations Assistant, Hospitality Coordinator, Hospitality Assistant, Guest Drivers Coordinator, Guest Drivers Assistant and Drivers.

Role details

• Full-time
• Fixed-term, June to September 2025
• For role responsibilities and person specifications, please visit EIFF’s Guest Services Coordinator page.

How to apply

Please email your CV and cover letter (no longer than 1 page of A4) to recruitment@edfilmfest.org with the job title in the subject heading

Interviews: W/C 5 May 2025

The closing date for this position is 30/04/2025 at 18:00