Duty Manager

Salary: £11.59 per hour

Rich Mix is recruiting a Duty Manager to motivate and lead the Visitor Services team in order to deliver excellent customer service.

About Rich Mix

Rich Mix is a dynamic arts centre and creative hub in the heart of east London. Launched in 2006 in the borough of Tower Hamlets, we connect some of the city’s most adventurous and diverse audiences to a vital, exciting and ambitious programme of contemporary culture.

Our wide-ranging programme consists of around 500 events every year and includes live music, performance, dance, spoken word, theatre and exhibitions as well as new release studio and independent cinema across our three screens. Through our learning and participation
programmes, we develop and facilitate the creative potential of young people and wideranging communities from across east London.

Our diversity extends beyond our daily programme of events. A Shoreditch landmark, our building provides a home for some of the city’s most socially progressive and innovative creative businesses with currently 25 organisations housing more than 200 people.

We are a National Portfolio Organisation of Arts Council England and its investment allows us to broaden the scope, scale and ambition as well as the diversity of our programme.

The role

The Duty Manager will motivate and lead the Visitor Services team in order to deliver excellent customer service. While on shift, the Duty Manager has overall responsibility for upholding Rich Mix policy to ensure the health and safety of staff and visitors to the venue. They also ensure the smooth running of the whole operation and accurate completion of daily reporting.

To apply

Please complete an Application Form and Equal Opportunities Monitoring Form and send to Joanne Williams, Executive Coordinator, at recruitment@richmix.org.uk by 12 noon on 21 May 2021. Please ensure you include ‘[Your first name] [Your surname] Application: Duty Manager’ in the subject heading of your email. There is no need to send a CV, cover letter or other supporting documents.

You can download the Job Description, Application Form and Equal Opportunities Monitoring Form on the Rich Mix website.

The closing date for this position is 21/05/2021 at 12:00