Duty Manager

Salary: £10.85 (hourly)

The Castle Cinema is an independent community cinema in Hackney, and the reincarnation of one of London’s earliest cinemas! Built in 1913 as The Castle Electric Theatre, the original cinema closed in 1958 but re-opened in 2017 after a successful crowdfunding campaign.

With two beautiful screens and a stunning bar, we’re passionate about great films, delicious refreshments and genuine service, and want a trip to The Castle to be remarkable for all three.

We’re proud to have built a great reputation with the following values:

Honest & generous; Friendly & informal; Diverse & inclusive.

The role

Duty Managers are responsible for the day to day management of The Castle Cinema, ensuring an outstanding customer experience.

They open and close the building, run the cinema’s daily operations, lead the Front of House (FOH) team, ensure excellent customer service, and are accountable for areas of delegated responsibilities – assisting Senior Managers and Directors in a wide range of daily, weekly and ad-hoc tasks.

Delegated responsibilities include:

• F&B – assist with stock count, ordering, and deliveries. Adding new products to tills. Inputting invoices into spreadsheets and other software.
• Marketing – assist with design (in-house posters, flyers, DCP slides), marketing (Mailchimp, social media), advertising (film posters) and putting shows on the website.
• Projection – receive and ingest films, create and schedule playlists, make slides and DCPs, chase trailers and other content, maintain screen alignment, basic fault finding, and respond to issues if they arise.
• Events and hires – running events and being the key staff member on site.

DMs work no less than 32 hours a week on a shift basis that will include evening and weekend work. At least two shifts will be required every week between Fri – Mon.

Terms and conditions

Job title: Duty Manager

Reporting to: Senior Managers, Cinema Directors

Manager of: Front of House Staff

Pay: £10.85 (hourly)

Hours: Minimum 32 hours/week including at least two shifts over Fri evening – Mon evening

Holiday entitlement: equivalent of 28 days per year (calculated pro rata)

Other benefits: complimentary tickets to screenings and events in the cinema, 50% discount on food and drink at the bar.

Contract: permanent, subject to a three month probationary period

Start: immediate start

To apply

Please read the full job description here and send CVs and cover letters to: jobs@thecastlecinema.com and include ‘Duty Manager’ in the subject line.

The closing date for this position is 27/12/2020 at 23:59