Duty Manager

Genesis Cinema


Salary: £9.50 per hour

Genesis Cinema is seeking a driven individual with experience of leading a dynamic team and a passion for cinema to manage daily operations and grow with us.

Genesis Cinema is a 1030 seat, five screen family-owned independent cinema in London’s ever-changing East End and the site has been entertaining customers for over 120 years. Alongside their major release, indie and art house programme, Genesis hosts a wide variety of events and festivals, from poetry slams and swing dance classes to major film festivals and film premieres, always ensuring they work closely with the local community. In addition to the largest auditorium in East London, Genesis also encompasses Bar Paragon and Kitchen serving delicious cocktails and award winning food plus the Grindhouse Café serving locally roasted Nude Espresso coffee and pastries from the 150 year old Rinkoffs bakery.

The main job role will involve, but is not limited to the following:

  • Managing and motivating a team of up to 20 staff across multiple departments per shift.
  • Being proactive and reactive on a daily basis to all cinema operations.
  • Working closely with the venue management team to plan and organize over 100 events each year
  • Executing sales and promotional projects and activities
  • Training staff to provide the highest levels of customer service.
  • Ensuring cleanliness, food hygiene and health and safety procedures are met
  • Being responsible for venue, customer and staff safety and security
  • Managing and recording daily finances

Essential attributes the successful candidate will be able to demonstrate:

  • A passion for customer service and providing unique experiences with an eye for service and presentation detail
  • A deep passion and knowledge of film and cinema
  • Experience of leading a team during high volume and high pressure service periods within a cinema, theatre or entertainments venue
  • Experience of events management and handling of talent
  • An understanding of food hygiene, first aid and health and safety practices
  • Projection and AV experience desirable but not essential
  • Experience of working with box office and POS software
  • Experience of handling and recording daily finances

To apply please send your CV and a covering letter, stating how your experience applies to the role and what you can bring to the team to matt@genesis-cinema.co.uk.

The closing date for this position is 09/03/2020 at 09:00

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