Duty Manager

The Castle Cinema


Salary: £13 per hour

The Castle Cinema is looking for a Duty Manager to join their team.

About The Castle Cinema

The Castle Cinema is an independent community cinema in Hackney, and the reincarnation of one of London’s earliest cinemas! Built in 1913 as The Castle Electric Theatre, the original cinema closed in 1958 and we re-opened in 2017 after a successful crowdfunding campaign. Since then we’ve built strong ties to the community, working hard to ensure we’re serving everyone’s needs.

With two beautiful screens and a stunning bar, we’re passionate about great films, delicious refreshments and genuine service, and want a trip to The Castle to be remarkable for all three.

We’re proud to have built a great team and organisational culture based on the following values: Honest and generous; Friendly and informal; Diverse and inclusive.

We endeavour to reach a broad range of audiences, and we’ve developed five Community Goals: Improve access for disabled guests | Develop underserved audiences | Support and enhance education locally | Nurture a diverse team | Maintain an inclusive and thought provoking programme for all.

A diverse workforce benefits both our organisation and the community it serves, and we encourage candidates who reflect the local community, and those underrepresented in the arts. This includes marginalised cultures and ethnicities, LGBTQ+ folk and those who are neurodiverse or disabled.

Purpose of the role

Our Duty Managers are a crucial part of our management team, and responsible for the day-to-day running of the cinema – maintaining high standards, guiding the team, and ensuring an outstanding customer experience.

Please read the full job description.

Terms & conditions

Job title: Duty Manager
Reporting to: Senior Management team
Manager of: Front of House and Supervisors
Pay: £13 per hour, with paid breaks
Holiday entitlement: equivalent of 28 days per year (calculated pro rata) + an extra day for every year worked
Other benefits: complimentary cinema tickets & bar discount, employee assistance programme
Start date: Immediate
Contract: permanent, subject to a six month probationary period
Hours: 2 – 5 shifts a week, depending on contract*. Evening and weekend availability is essential.
*Availability: We’re looking for a range of availability and flexibility from applicants. Depending on your availability, an example contract could be: ‘minimum of 20 hrs per week’, with opportunity for extra shifts if they come up. We welcome applicants with other commitments, e.g. other jobs, freelance work, students. In your application email, please let us know your ideal arrangement. Shifts can range between 5-10 hrs in length. As long as you have potential to work some evenings & weekends, all levels of availability are welcome and it will not affect your opportunity to reach the interview stage.

Examples of this could be:

  • 16-20 hours per week.
  • 2-3 evenings per week, but I can never do Sundays.
  • 2 shifts a week and picking up extra shifts as they come up.
  • As close to full-time as possible.

If successful, we will arrange an in-person interview at the cinema. This will be followed by a short secondary interview with another team member.

All successful applicants will be required to provide proof they have the right to work in the UK, as well as a reference from a previous employer.

Please send CVs and cover letters to: jobs@thecastlecinema.com and include “Duty Manager” in the subject line. Cover letters should be no longer than a page long, and outline why you would like to work with us.

Please complete this diversity monitoring survey: https://forms.gle/4uAP4Z8mqpk9j6Ns9

Please note: as a small team we may not be able to respond to every application. Thank you for your interest.

The closing date for this position is 23/08/2023 at 23:59

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