Duty Manager

Phoenix Cinema


Salary: £11.13 per hour

Phoenix Cinema in Leicester is recruiting a part-time Duty Manager to join their Operations team.

About the role

We are seeking a part-time Duty Manager with expert customer service skills to join the Operations team. This post manages the day-to-day delivery of all activity within the venue, supporting and guiding the operational teams and managing the premises whilst on shift.

The role as a Duty Manager is vital in ensuring the success of Phoenix. You are expected to operate with a high degree of autonomy in order to run the shift smoothly.

It’s an exciting time for Phoenix, as we’ve just become a four-screen cinema in January 2023, complete with a new art gallery, a larger café bar, a green roof terrace and more spaces for making and learning. In addition to our expanded film and digital arts programmes, we are delivering many successful events, such as regular film quizzes, the REAL Documentary Film Festival and the Transforming Cities conference.


Circa 14 hours (2 shifts) per week.

The shift patterns are rota’d on a fortnightly rolling pattern. You must be available to work weekends and late evenings. The current shifts to fill are as follows:

  • Week 1: Tuesday, 15:45 – 23:30; Friday, 15:45 – 23:30
  • Week 2: Friday, 8:00 – 16:00; Saturday 15:45 – 23:30

Note that evening finish times are sometimes extended to accommodate later programming.

The successful applicant will also be expected to take additional casual hours to aid the team’s annual leave and sickness requirements, and to attend training.

  • Free tickets for you and one companion for most of the general film programme
  • Free staff preview screenings of new films before general sale
  • 20% discount in the Café Bar and shop

Please visit our website for full information and instructions on how to apply.

Interviews will take place Tuesday, 8 August.

The closing date for this position is 31/07/2023 at 09:00

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