Duty Manager

Salary: £12 per hour

The Castle Cinema is recruiting for a Duty Manager to join their team.

About The Castle Cinema

The Castle Cinema is an independent community cinema in Hackney, and the reincarnation of one of London’s earliest cinemas! Built in 1913 as The Castle Electric Theatre, the original cinema closed in 1958 but re-opened in 2017 after a successful crowdfunding campaign.

With two beautiful screens and a stunning bar, we’re passionate about great films, delicious refreshments and genuine service, and want a trip to The Castle to be remarkable for all three.

We’re proud to have built a great reputation with the following values:
Honest & generous; Friendly & informal; Diverse & inclusive.

Summary

Duty Managers are responsible for the day to day management of The Castle Cinema, ensuring an outstanding customer experience.

They open and close the building, run the cinema’s daily operations, lead the Front of House (FOH) and Supervisor team, ensure excellent customer service, and are accountable for areas of delegated responsibilities – assisting Senior Managers and Directors in a wide range of daily, weekly and ad-hoc tasks.

Delegated responsibilities include:

• Staff Management – manage and develop the FOH and Supervisor Team.
• F&B – assist with stock count, ordering, and deliveries. Adding new products to tills. Inputting invoices into spreadsheets and other software.
• Projection – oversee all weekly projection tasks, receive and ingest films, create and schedule playlists, make slides and DCPs, chase trailers and other content, basic fault finding, and respond to issues when they arise.
• Marketing – assist with design (in-house posters, flyers, DCP slides), marketing (Mailchimp, social media) and advertising (film posters).
• Events and hires – organising and running special events and hires
• Food preparation and service – ensuring all food is served to the highest quality.
• Building Maintenance –  reporting issues and leading on maintenance projects where required
• Programming – assist with programming duties where required, including creating film listings and putting shows on sale.

DMs work no less than 24 hours a week, though we expect it to be more like 32-38 hours in general. Shifts will include evening and weekend work with at least two shifts will be required every week between Fri – Mon.

Please read the full job description here.

Terms & Conditions

• Job title: Duty Manager
• Reporting to: Senior Managers, Cinema Directors
• Manager of: Front of House and Supervisors
• Pay: £12ph
• Hours: In general 32-38 hrs/week, with minimum 24 hours/week. Including regular weekend and evening work.
• Holiday entitlement: equivalent of 28 days per year (calculated pro rata)
• Other benefits: complimentary tickets to screenings and events in the cinema, 50% discount on food and drink at the bar.
• Contract: permanent, subject to a three month probationary period

Applications

Please send CVs and cover letters to: jobs@thecastlecinema.com and include “Duty Manager” in the subject line. Cover letters should be no longer than a page long, and outline why you would like to work with The Castle.

Please complete this diversity monitoring survey: https://forms.gle/4uAP4Z8mqpk9j6Ns9

Start Date: Ideally be the end of August. There will be several training days scheduled as part of the on-boarding process.

Please note: as a small team we may not be able to respond to every application, if you haven’t heard back from us by 1st Aug this means your application has been unsuccessful. Thank you in advance for your interest.

The closing date for this position is 28/07/2022 at 00:00