Digital Product Manager (Venues and Ticketing)

British Film Institute


Salary: £47,514 - £55,914 per annum

The BFI is seeking a Digital Product Manager (Venues and Ticketing) to join their team.

Contract: Permanent

We are seeking an individual who can support the team by:

  • Improving the experience of customers exploring BFI programmes and booking tickets through the user-centred development of our digital products.
  • Championing inclusion as a principle of product development.
Key responsibilities
  • Lead digital product management and roadmap planning for our venue, programme and ticketing services.
  • Translate user needs and business requirements into clear design and technology specifications.
  • Research programme and ticketing solutions, informed by user needs, business requirements and the BFI’s ten-year strategy.
We are looking for candidates who have:
  • 3+ years of successful digital product or service design development with experience across web and mobile platforms.
  • Strong experience in applying user-centred design and data-driven approaches
  • Self-motivated and collaborative: happy working alone and in project teams.

A full list of responsibilities and minimum requirements can be found in the job description.

About the BFI

We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.

At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays), tickets to BFI festivals and events plus many others.

We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are ethnically diverse. We guarantee a first interview to our under-represented groups who meet our minimum requirements.


Further details about the role (including the job description), the BFI and our benefits can be obtained by visiting our website.

First interviews will be held on Wednesday 11 October 2023

Second interviews will be held on Friday 13 October 2023

The closing date for this position is 03/10/2023 at 00:00

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