Digital Product Manager (Venues and Ticketing)

Salary: £49,890 - £58,710 per annum

The BFI is looking for a digital product manager who can transform the experience of customer exploring BFI programmes and booking tickets through the user-centred development of the BFI’s digital products.

Key responsibilities include:

• Digital product management and roadmap planning for BFI’s website and venue, programme and ticketing services
• Research programme and ticketing solutions, informed by user needs, business requirements and the BFI’s ten-year strategy
• Manage product planning and delivery processes for important venue projects, such as BFI London Film Festival
• Be aware of and act in accordance with the BFI’s environmental sustainability plans and approach at all times

We are looking for candidates who have:

• Strong experience in applying user-centred design and data-driven approaches
• A proven track record of promoting and supporting diversity and inclusion
• Self-motivated and collaborative: happy working alone and in project teams
• Strong understanding of technology and familiarity with the software development process

A full list of responsibilities and minimum requirements can be found in the job description.

Contract: Permanent
Hours: Full-time, 41 hours per week

About the BFI

We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.

At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.

We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.

Further information

Further details about the role, the BFI and our benefits can be obtained by visiting the BFI website.

First interviews will be held on Thursday 20 June 2024

Second interviews will be held on Monday 24 June 2024

The closing date for this position is 11/06/2024 at 23:59