Customer Services Assistants

Salary: National Living Wage (over 23), National Minimum Wage (under 23)

Showroom Workstation is looking for several Customer Services Assistants to join their front of house team.

About Showroom Workstation

Showroom Workstation is Sheffield’s only media arts complex operating a popular independent café/bar, conference and events facility, four-screen cinema, and creative industries managed workspace.

About the role

We have several Customer Services Assistant (CSA) positions available to join our fast-paced and friendly front of house team. As a CSA, you will be a key point of contact for our customers, anticipating and responding to their needs to ensure every visit to our venue is memorable.  The responsibilities of our CSA’s vary according to what’s going on – generally the role will involve selling and serving food and drink in the bar and front of house assistance in the cinema areas; but also could involve helping with the running of our conferences, events and year-round programme of festivals, working across all areas of our beautiful art-deco building.  We also have occasional short-term opportunities for staff to get involved in working in other departments of the Company.

Please note that we operate Monday-Sunday, so all postholders will be required to work weekends and evenings on a fair rota basis, subject to business requirements.

Experience would be useful, but full training will be given, so if you are friendly, hard-working, flexible and have a helpful can-do attitude we’d love you to apply.

When applying, please state the number of hours you are available each week and indicate any regular days of the week, or times, that you are not available.

Staff benefits: staff associate membership (free cinema tickets), opportunities to attend special events and screenings, discounted food and drink, access to cycle to work scheme, company pension (terms apply).

Please note that to cover the full range of responsibilities in the role, the sale of alcohol will be involved, so applicants would need to be aged 18 and over.  Please be fully aware of this when applying.

We are proud to be recognised as Investors in Diversity* and have in place a positive action plan, to increase the diversity of our workforce. We therefore encourage applications from people from Black, Asian, and Minority Ethnic diverse backgrounds and other diverse communities.

Applications

To apply, please follow our process by completing our application form, which is contained in our job pack, downloaded here. You can also request a pack by emailing our Reception Team on reception@showroomworkstation.org.uk or calling 0114 279 6511, or by coming into the Workstation to pick one up in person.

If you need any assistance with completing the application form, please get in contact.

To ensure our selection process gives fair consideration to all applicants please be aware that we do not shortlist from CVs and we will remove any that are received with applications.

Interviews will be held the week commencing: 25 September 2023

(for any applicant who is not yet Sheffield based we are willing to arrange an interview using Zoom)

Completed application forms can either be emailed to reception@showroomworkstation.org.uk or posted to Showroom & Workstation, 15 Paternoster Row, Sheffield S1 2BX.  Alternatively, you can deliver it in person to the Workstation reception team.

*https://nationalcentrefordiversity.com/diversity-accreditations/investors-in-diversity/

The closing date for this position is 19/09/2023 at 12:00