Café & Bar General Assistant



Salary: £10.13 per hour

Watershed is looking for a Café & Bar General Assistant to join their team.

Purpose of job

Watershed is Bristol’s cultural meeting place of choice. Our café bar provides a welcoming hospitality offer. The post holder will work as part of a team providing an excellent visitor experience, maintaining consistently high levels of customer service, cleanliness and product knowledge, across our customer service departments: Café bar, Kitchen, Events and Front of House.

Hours: Part-time
Contract type: Permanent

Main responsibilities
  • Deliver high levels of customer care at all times ensuring the highest possible standards in presentation and quality of food / beverages served and customer experience
  • Maintain an up-to-date knowledge of Watershed activities and all products on offer from the Café Bar and Events menu to ensure effective advice to customers
  • Undertake clearing and cleaning requirements in the Café/Bar, Kitchen, and Events spaces before, during and after service
  • Operate equipment accurately and in line with policy and procedures
  • Maintain an awareness and administration of stock control and procedures
  • Maintain health, safety and hygiene standards at all times within all catering areas
Key performance indicators
  • Excellent food and beverage product knowledge maintained at all times
  • Highest standard of customer service delivered to staff and customers at all times
  • Accurate handling of tills, cash and other transactions
  • Stock control and rotation records kept up-to-date
  • Health & Safety/Food hygiene standards maintained at all times
  • Service areas cleaned and cleared to the required standards
Essential criteria
  • Proven experience of delivering excellent customer service within a catering environment
  • Recognised certificate or demonstrable knowledge of Health and Safety and Food Hygiene training
  • Able to prioritise work and work on own initiative as well as working well in a team
  • Experience of handling cash
  • Adept handling and coordination skills in use of equipment such as hot and cold beverage dispensers, kitchen machines, computerised tills and cellar equipment
Further information

Find out more about the role and apply via our website.

The closing date for this position is 17/02/2023 at 17:00

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