Box Office Manager

Sheffield DocFest


Salary: £5,192 fee

Sheffield DocFest is looking for a Box Office Manager to join their team on a full-time basis from 19 April to 1 July.

About the Role

As the Box Office Manager you will establish an excellent working relationship with the programming teams, partners and third party providers to ensure events and allocations are ready for onsale date. You will effectively manage the Box Office operation, maximising revenue from the sale of tickets and ensuring the highest standards of customer care is maintained. A main focus will be ensuring that the customer journey, from buying a ticket on the website and attending the festival is a smooth process, ensuring that any issues that may arise are dealt with in a timely manner.

Please see the full job description here.

To Apply

Please apply by submitting an up-to-date CV and either a) a covering letter (no longer than 2 sides of A4), or b) a video letter (up to 6 minutes in length). Please tell us about why you have chosen to apply to work for Sheffield DocFest, what you can bring to the festival, why you want to apply for the role (s) you have chosen, and how you meet the criteria. Please state clearly the role or roles that you are interested in.

We monitor the diversity of our workforce and for the purposes of reporting to our key funders we ask that you help us by completing the following questionnaire anonymously.

Please send applications to: Maria Stoneman, Head of HR & Participation: recruitment [at] If you have any questions or further enquiries please direct them to the same email address.

If you require further information (including requests for printed forms/access support), please contact us on +44 (0) 114 276 5141.

The closing date for this position is 06/04/2022 at 23:59

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