The ICO has worked with Shape to develop a reference guideline for independent cinemas to improve access in venues for their disabled visitors. Shape is a disability-led arts organisation that for over 30 years has been working to improve access to the arts and culture.
We hope it offers a starting point for developing audiences and improving access for your cinema.
The information provided is not however exhaustive, nor does it constitute advice on legal requirements, and we recommend that you use the expert sources of information listed in the Useful Contacts section.
Shape supports disabled audience members to access arts and cultural events across London. This is accomplished through Shape’s Audiences services and by supporting organisations in the arts and cultural sector to develop their audiences, and improve access for disabled people at their venues through our training and consultancy services.
If you would like further information about how to make your cinema more inclusive and accessible, please contact Shape.
Why cinemas should engage with more disabled people as audiences
Why making your cinema an inclusive space matters.
What the Equality Act 2010 means for cinemas
What are your legal obligations for disabled visitors?
Language and etiquette when engaging with disabled visitors
If you want people to feel welcome in your cinema, speaking to them as they would prefer is important.
Tips for producing accessible marketing and publicity materials
Is the way you're reaching out to audiences accessible for everyone?
Conduct a self-assessment of your cinema
If you want to improve your cinema accessibility, you need to understand how accessible you are right now.