Membership Assistant



Salary: £22,494 per annum pro-rata (£11,247)

  • 24.5 hours over 3 days per week
  • Salary £22,494 per annum pro-rata (£11,247), plus generous benefits package

The BFI is seeking an Assistant to support the BFI Membership team in the delivery of excellent Membership experiences, maximising member engagement, acquisition and retention.

You will have experience and understanding of coordinating the delivery of a customer facing or Membership scheme and dealing with a range of customer enquiries, as well as handling complaints. You will also have experience of hosting and delivering a compelling programme of Events, with knowledge and experience of using databases and a track record of interpreting and utilising data to create useful reports and analysis.

This is a great opportunity to utilise your expertise to improve, maintain and deliver the BFI’s unique Membership offering for film fans, cinephiles and culture followers.

Based at BFI Southbank, you will enjoy benefits such as our pension scheme, excellent support for working parents, 28-33 days annual leave pro-rata, tickets to BFI festivals and events plus many others.

For full details and to apply, browse BFI opportunities.

First interviews will be held on Tuesday 18 and Wednesday 19 June 2019.

The closing date for this position is 02/06/2019 at 23:59

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