LFF XR Hosts

Salary: £29,526 (pro-rata)

The BFI is looking for XR Hosts to welcome audience members to our Expanded exhibitions, relaying key information prior to viewing and giving contextual details as needed.

The hosts will also support the smooth running of the exhibition, including assisting audience viewing sessions for immersive and interactive artworks and relaying any necessary safety and artistic information about the works they are viewing.

BFI London Film Festival (LFF) runs an Industry & Professional Programme of screenings, events, networking and informal marketplace for around 3,500 film industry professionals alongside the main public festival.

Role details

• Fixed-term, 1 October to 20 October 2025
• Time commitment: a minimum of 100 hours over the course of the contract. You will be required to work to shift rota which will be set by the department. 
• The successful candidates will be asked to attend mandatory training on 01 October 2025, and will then be on-site from either 03 October or 08 October (depending on venue).
• For full details and to apply, please visit the BFI jobs portal.

Role responsibilities

• Acting as front of house, greeting guests, giving welcome briefings, checking tickets, and providing excellent customer service.
• Onboarding and offboarding guests into the experience, using the script given for the specific piece. Optimising the audience’s comfort and ensuring the equipment is running correctly.
• Assisting the technical and production teams, providing support for the XR exhibition where needed, flagging issues for attention in a calm, professional and methodical manner.

Person specifications

• A proactive and customer-focused approach, with demonstrable experience in customer-facing or front-of-house roles.
• Previous experience of working in a gallery, exhibition space, film festival, arts venue or theatre.
• Keen interest in XR, VR, AR or other immersive technologies (please also mention in your application if you have experience operating VR headsets or immersive technical equipment).  

How to apply

For full details and to apply, please visit the BFI jobs portal.

Interviews will be held on Tuesday 26 August 2025 

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The closing date for this position is 11/08/2025 at 23:59