LFF Visitor Services Assistant

Salary: £29,526 (pro-rata)

The BFI is seeking Visitor Service Assistants for this year’s London Film Festival.

Visitor Services Assistants at the BFI provide a first class welcome to all visitors to the BFI Southbank complex, including our cinemas, studio, Mediatheque and other spaces.

Role details

• Full-time and part-time roles available
• Fixed term during September and October 2025
• For full details and to apply, please visit the BFI’s job portal

Role responsibilities

You will sell tickets and memberships, check tickets and control entry to the Film Theatres whilst ensuring that safety, security and comfort are at excellent standards at all times.

To be successful in this role you must:

• Have previous experience in a similar public or commercial venue
• Be proactive and customer focused, with excellent communication and presentation skills and the ability to deal with a variety of people.
• Be available between 01 September and 19 October 2025.

These roles will be based primarily at BFI Southbank and involve weekend and evening working on a rota basis. Our benefits include free tickets to BFI events plus discounts at the BFI Filmstore and BFI Bar and Kitchen and BFI Riverfront at BFI Southbank.

For more information on the role or to apply, please click the links to the left.

There are full and part-time hours available for Front of House and in the Box Office. Please indicate your preference on your application form.

Please note that Box Office contracts will start on 01 September 2025, Front of House contracts will start on 22nd September 2025.

How to apply

For full details and to apply, please visit the BFI’s job portal

The closing date for this position is 03/07/2025 at 23:59