Front of House

Salary: £11.95 per hour

The Castle Cinema is looking for someone to join their Front of House team.

The Castle Cinema is an independent community cinema in Hackney, and the reincarnation of one of London’s earliest cinemas! Built in 1913 as The Castle Electric Theatre, the original cinema closed in 1958 and we re-opened in 2017 after a successful crowdfunding campaign. Since then we’ve built strong ties to the community, working hard to ensure we’re serving everyone’s needs.

With two beautiful screens and a stunning bar, we’re passionate about great films, delicious refreshments and genuine service, and want a trip to The Castle to be remarkable for all three.

We’re proud to have built a great team and organisational culture based on the following values: Honest and generous; Friendly and informal; Diverse and inclusive.

We endeavour to reach a broad range of audiences, and we’ve developed five Community Goals: Improve access for disabled guests | Develop underserved audiences | Support and enhance education locally | Nurture a diverse team | Maintain an inclusive and thought-provoking programme for all

A diverse workforce benefits both our organisation and the community it serves, and we encourage candidates who reflect the local community, and those underrepresented in the arts. This includes marginalised cultures and ethnicities, LGBTQ+ folk and those who are neurodiverse or disabled.

Purpose of the role

As the first people guests meet when visiting the cinema, our FOH team is responsible for ensuring everyone has an outstanding experience. The role involves selling tickets and refreshments, ushering and cleaning, and assisting with other aspects of cinema operations as required.

Please read the full job description.

Terms & conditions

Job title: Front of House
Reporting to: Duty Managers
Pay: £11.95 per hour, with paid breaks
Contract: casual or permanent, subject to a six-month probationary period
Holiday entitlement: equivalent of 28 days per year (calculated pro rata)
Other benefits: Complimentary cinema tickets & bar discount, employee assistance programme.
Start date: Immediate.
Hours: part-time variable. Weekend & evening availability is essential.
Availability: We’re a fast-paced, dynamic cinema, with lots of great events and private hires on top of our regular programme. We’re open 7 days a week from morning to night, so we’re looking for a range of availability and flexibility from our applicants. Due to short bursts of busy-ness the majority of our shifts are 3-5 hrs in length. Sometimes shifts of 5-10 hrs are available.
In your application email, please let us know your ideal arrangement. We don’t have any full-time positions available, so we’re looking for applicants with other commitments, e.g. other jobs, freelance work, students. As long as you have potential to work some evenings & weekends, all levels of availability are welcome and it will not affect your opportunity to reach the interview stage. Examples of this could be:

• 15-20 hrs per week.
• 2-3 evenings per week, but I can never do Sundays.
• 1 shift a week and picking up extra shifts as they come up.
• As close to full-time as possible.

Applications

If successful, we will arrange an in-person interview at the cinema. This may be followed by a short secondary interview with another team member.

All successful applicants will be required to provide proof they have the right to work in the UK, as well as a reference from a previous employer.

Please send your CV and cover letter to: jobs@thecastlecinema.com and include “Front of House” in the subject line. Cover letters should be no longer than a page long, and outline why you’d like to work with us.

Please complete this diversity monitoring survey: https://forms.gle/4uAP4Z8mqpk9j6Ns9

Please note: as a small team we may not be able to respond to every application. Thank you in advance for your interest.

The closing date for this position is 23/08/2023 at 23:59