Delegate Services Coordinator

Salary: £31,326 (pro-rata)

The BFI is looking for a Delegate Services Coordinator who will lead on delivering a high-quality Festival Industry delegate experience at Flare Film Festival.

This will include overseeing all aspects of the Delegate experience before and during the Festival, offering clear communication that will help them to maximise the professional opportunity and enjoyment.

Role details:

• Full-time
• Fixed-term, 3 February to 11 April
• For full details see the BFI’s job portal

Role responsibilities:

• Manage all accreditation and ticketing needs of industry and filmmaker delegates at the Festival.
• Oversee the processing of all Delegate applications (Industry, Press and Filmmaker) with support from the Delegate Services Assistant.
• Implement a clear communications strategy for all delegates from registration to participation in the Industry & Professional Programme and post Festival evaluation.   
• Work with the Filmmaker and Industry Services Manager and marketing team to promote the sale of delegate passes and produce email bulletins, containing updates on the industry programme. 
• Track and report on festival pass sales, maintaining accurate financial records. 

Person specifications:

• Significant administrative experience gained within a Festival, cultural organisation or similarly fast-paced environment, in a similar role 
• Experience using CMS and email marketing systems 
• An appreciation of, and passion for LGBTQIA+ arts and culture 
• Experience compiling and circulating press coverage 
• Ability to build effective relationships with key contacts across BFI and stakeholder organisations, and to communicate effectively and tactfully with stakeholders at all levels. 

How to apply:

To put yourself forward for this role, submit an application via the BFI’s job portal.

First interviews for this role will be held on Tuesday 17 December.

The closing date for this position is 02/12/2024 at 23:59