Delegate Services Assistant

Salary: £29,526 (pro-rata)

The BFI is looking for a Delegate Services Assistant to support the Delegate Services Coordinator and Filmmaker and Industry Services Manager in the delivery of a high-quality Festival Industry delegate experience.

Role details:

• Full-time
• Fixed-term, 3 February to 4 April
• For full details and to apply see the BFI’s job listing

Role responsibilities:

• Support with the accreditation and ticketing needs of industry and filmmaker delegates at the Festival. Including the processing of Industry, Press and Filmmaker applications. 
• Be on-hand at the Delegate Services Desks to greet delegates who are arriving each day and support delegate needs in person, online and via phone. 
• Keep the Delegate Services Platform (Eventmaker) up to date with all relevant information including screening and event schedules.  
• Review delegate access requirements and work with the Events and Production Manager to plan and implement necessary access plans.

Person specifications:

• Administrative experience gained within a Festival, cultural organisation or similarly fast-paced environment, in a similar role 
• An appreciation of, and passion for LGBTQIA+ arts and culture 
• Ability to build effective relationships with key contacts across BFI and stakeholder organisations, and to communicate effectively and tactfully with stakeholders at all levels. 

How to apply:

To apply for this role, submit an application form via the BFI’s online job portal.

First interviews for this role will be held on Monday 16 December.

The closing date for this position is 02/12/2024 at 23:59