Customer Service Assistants

Ritzy Picturehouse


Salary: £9.11 per hour

Ritzy Picturehouse is looking for a Customer Service Assistant to welcome and serve visitors to the cinema in an individual and informed way whilst delivering the highest standard of customer service at all times.

You will support the cinema team to promote the benefits of membership and continuously drive sales whilst ensuring a smooth running of the cinema in line with policies and procedures. You will be fully trained to perform different duties at various times across the cinema. Your duties will include Box Office duties, retail duties, usher duties, bar duties and kitchen duties with particular attention paid to customer service in all areas.

Ritzy is an established venue in the heart of Brixton and has been at the heart of the city’s film scene for decades. The café and bar the scene of many an evening to remember is a modern and stylish area in which to enjoy brunch, lunch and dinner.

It presents a diverse programme, ranging from blockbusters to independent, foreign-language, documentary and kids’ films, as well as live broadcasts from the world’s best arts venues, such as the National Theatre, Royal Shakespeare Company, Bolshoi Ballet and New York Met Opera.

Picturehouse Ritzy is part of Picturehouse Cinemas who operate 26 cinemas across the UK and are a stand-alone division of Cineworld PLC.

To apply, please send a CV and cover letter to with FOH Application Ritzy in the Subject Line.

For the full job description, click here.

The closing date for this position is 01/12/2019 at 23:59

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