Customer Service Assistant

East Dulwich Picturehouse

London

Salary: £9.60 per hour

East Dulwich Picturehouse is looking for an enthusiastic individual to join our Front of House team.

About East Dulwich Picturehouse

We are Lordship Lane’s thriving community hub with three screens and bright café-bar and garden terrace.

Completed in 1882, our delightful building was originally shared between St Anthony’s Church and St Anthony’s School. From 1964, the building was then converted into a community hall, but over time its use diminished. Picturehouse took over the site in 2015 to lovingly restore the building and re-expose its architectural integrity.

Picturehouse Cinemas, formed in 1989 and are now a stand-alone division of Cineworld Group PLC. Independent, art-house and foreign-language films have always been central to our profile. Equally, each of our cinemas is programmed in response to its local audience, and most of our venues have mainstream blockbusters and quality crossover titles in the mix.

Picturehouse cinemas have bars and, where possible, restaurants which are central to the experience and are important to providing a ‘grown-up’ experience for our audiences.

Providing quality food and drink is as important as providing quality films.

Vacancy

We’re looking for an enthusiastic individual to join our Front of House team. The successful candidate will have excellent customer service skills, the ability to work as part of a team as well as independently and the passion to deliver the Picturehouse Experience every day.

Job Purpose

To welcome and serve visitors to the cinema in an individual and informed way whilst delivering the highest standard of customer service at all times. You will support the cinema team to promote the benefits of membership and continuously drive sales, whilst ensuring a smooth running of the cinema in line with policies and procedures.  You will be fully trained to perform different duties at various times across the cinema. Your duties will include Box Office duties, Retail duties, Usher duties, Bar duties and Kitchen duties with particular attention paid to customer service in all areas.

Please read the full job description here:

To apply

Please send your CV to Matthew Cutler at: matthew.c@picturehouses.co.uk

The closing date for this position is 13/08/2021 at 23:59

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