Broadway Manager (Systems and Technology)

Salary: £33,397

Broadway Cinema and Theatre Letchworth is seeking a Manager (Systams and Technology) to work as part of a management team responsible for the full visitor journey at the cinema and theatre.

The successful candidate will be jointly responsible for the seamless delivery of our visitors and engagement programme throughout the year, to include the visitor experience.

Your key focus will be the responsibility of the processes, systems and technology at the venue, taking the lead on technology innovation supporting the Broadway’s overall performance and internal efficiencies.

Role details

• Permanent
• 40 hours p/week (shift pattern rota)
• Weekend and evening work will be required
• For full details, please visit the Letchworth Garden City Heritage Foundation website.

Role responsibilities

• You will be jointly responsible for ensuring that the Cinema & Theatre is compliant with current licensing and health and safety legislation.
• Technology planning – for the progression and success of the venue, an identified vision on the requirements for both Cinema and Theatre
• Develop our visitor experience strategy, which manages and grows our Visitor Experience.
• Championing excellence in operational delivery, recruitment, training, customer best practice and visitor engagement initiatives.
• Work as part of a management team setting goals for performance and deadlines, in line with the company’s competencies and strategic vision.

Person specifications

• Proven experience in a management role
• Knowledge of the performing arts sector, experience in Cinema and Theatre
• Excellent communication and interpersonal skills – an ability to communicate effectively in writing, as well as presentations, workshops and public facing activities
• General health and safety knowledge
• Please note the hours are 40 hours per week on a shift rota pattern, therefore flexibility will be required

How to apply

Applications should include a CV along with a covering statement/letter explaining why you are interested in for the role. For full details, please visit the Letchworth Garden City Heritage Foundation website.

Please note if we receive a large volume of applications for this role, we reserve the right to close the vacancy ahead of the published closing date.

We are happy to discuss reasonable adjustments to the application process, should you require these please contact hr@letchworth.com

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The closing date for this position is 15/08/2025 at 17:00