Box Office Supervisor

Salary: £9.36 per hour

Showroom is seeking an experienced Box Office Supervisor to join their team.

Showroom Workstation is Sheffield’s only media arts complex operating a popular independent café/bar, conference and events facility, four-screen cinema, and creative industries managed workspace.

About the role

As part of the role, you will support the Cinema Manager in overseeing the smooth operation of the box office. This will include all aspects of customer relations concerning ticket sales and the effective operation and the sale of the Showroom membership and My Showroom loyalty schemes. The post will have a leading role in developing our connection to our customer base and involvement with our marketing operations to maintain and improve campaigns to that end. The successful candidate will be instrumental in establishing positive relationships with all customers on a daily basis.

The Box Office Supervisor will assist the Cinema Manager in leading and motivating the box office team to provide a high-quality service, meet key sales targets within the department and liaise with the wider operations department and beyond to ensure co-operation and consistently high customer service throughout the company. Experience of Vista ticketing systems, working in a busy public space and an understanding of access requirements are essential.

Full details of the post are contained in the full job description which is included in our job pack.

All staff receive a variety of benefits, which include cinema tickets, discounted food, company pension and staff development and training opportunities.

We are proud to be recognised as Investors in Diversity* and have in place a positive action plan, to increase the diversity of our workforce.  We therefore particularly encourage applications from people from Black, Asian, and Minority Ethnic diverse backgrounds and other diverse communities.

To apply

Full details are in the job pack. This can be downloaded on our website or you can email our reception team on reception@showroomworkstation.org.uk. We’re very flexible, so if you prefer you can call us on 0114 279 6511 and ask for a job pack to be sent to you, or you can pop in and say hello and collect one from us in person (Monday-Friday 8 am – 6 pm).

All applications must be made by completing our application form, which is contained within our job pack. We are unable to accept CV’s.

Please return your completed application by email to: reception@showroomworkstation.org.uk or by mail or in person to: Recruitment, Showroom Workstation, 15 Paternoster Row, Sheffield, S1 2BX

The closing date for this position is 08/02/2022 at 12:00