Audiences & Front of House Manager
Kiln Theatre and Cinema
London
Salary: £27,500 pa
The Audiences & Front of House (FOH) Manager is responsible for ensuring that every customer has the best experience possible at Kiln Theatre, Cinema, Café and Kitchen. They will recruit, manage and inspire a casual FOH staff team which embodies our mission to be a theatre for all. They will be a core part of the Operations team, working to ensure the smooth- running of the building and organisation. When the building reopens to the public, the Audiences & FOH Manager will be on duty as part of a duty management rota shared with Head of Operations & FOH.
The Audiences & FOH Manager will also support the Head of Marketing & Communications to make the customer experience (including online) second-to-none and ensure financial stability by cultivating loyal and happy audiences. They will implement new audience relationship management programmes and will be an integral conduit between Operations, Box Office and Marketing & Communications teams.
Read the full Job Description, complete the Application Form and Equal Opportunities Form and return to recruitment@kilntheatre.com using the subject line ‘FOH Manager Application’.
The closing date for this position is 14/09/2020 at 09:00