Assistant General Manager

Salary: Up to £45,000

Olympic Studios are looking for a well organised and enthusiastic Assistant General Manager

Who are we?

Olympic Studios is an independent, boutique 3 screen cinema, Member’s Club and Café & Dining Room in Barnes, South-west London.

A cultural landmark with a rich history in music and film, Olympic Studios has been lovingly restored back to film as an independently owned, boutique three-screen cinema with a buzzy Café & Dining room, and private Members Club.

What are we looking for?

We are looking for a well organised and enthusiastic Assistant General Manager who is the glue which holds together an exciting mixture of people, projects, and priorities. They’ll support our General Manager in guiding our floor team and our day-to-day operations, including the bar, hires, events, and company administration.

What will you be doing day to day?

• Take responsibility for the management of the venue and provide leadership to maximise success.
• Lead the team – recruiting, training, and retaining great staff to ensure outstanding customer service and staff satisfaction. Manage the rota and be a regular presence on shifts.
• Work with the Managers on planning and development, providing direction and growth for the business and its staff.
• Manage the daily operations, maintaining clean & tidy spaces and a well-stocked bar.
• Line manage the Duty Managers to ensure the effective running of the front-of-house & bar.
• Work with the Cinema Manager to deliver a smooth service between cinema and bar, maximising audiences through memberships, subscribers, social media, and printed materials.
• Uphold health and safety, food hygiene and licensing requirements, ensuring compliance at all times, that full records are kept, and the safety of staff & customers is not compromised.
• Support with managing the cinema’s finances & administration – control costs and budgets and set staffing to anticipated business levels.
• Undertake FOH shifts when needed (inc. evenings and weekends).

What do you need to bring with you?

• A high level of organisation with excellent administrative skills and attention to detail.
• Strong people management skills including building and leading teams.
• Outstanding time management skills – prioritising a complex workload for yourself and others and setting an example with excellent timekeeping and punctuality.
• Great initiative, confident in taking responsibility and making quick, informed decisions.
• Flexible and able to adapt to changing circumstances.
• Ability to engage with a wide range of people in a calm, confident and diplomatic manner.
• Progressive, positive, and forward-thinking attitude.
• Passion and commitment – keen to see the business grow and flourish.
• Minimum of three years relevant management experience in cinema, arts, or hospitality.
• Good knowledge of Health and Safety and its practical application in public venues.
• Solid numerical and financial abilities.
• Excellent written and verbal communication skills.
• Highly computer literate with experience of using spreadsheets to streamline operations.
• Personal Licence and First Aid qualifications desirable.
• A genuine interest in contemporary culture, with a good knowledge of the sector.

What do we offer?

• Staff cinema screenings and free cinema tickets.
• Food while on shift.
• Cycle to work scheme.
• Career progression.
• 28 days holiday.

All applicants must either be eligible to live and work in the UK or must obtain work permits in the UK prior to application. We require evidence of eligibility from candidates as part of the recruitment process.

How to apply

To apply please send your CV and cover letter to Helena Keene helena@olympiccinema.co.uk.

The closing date for this position is 06/08/2023 at 23:59